Privacy Policy

1. Introduction

SCOPE Diagnostics ("Company," "we," "us," or "our") operates the website scopedx.org and provides diagnostic pathology services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Practice name, NPI number, medical license information (for healthcare providers)
• Account Information: Username, password, and account preferences
• Communication Data: Messages, inquiries, and correspondence you send to us

2.2 Protected Health Information (PHI)

In the course of providing diagnostic pathology services, we receive and process Protected Health Information from referring healthcare providers. The collection, use, and disclosure of PHI is governed by HIPAA and is detailed in our HIPAA Notice of Privacy Practices.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URL
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Analytics Data: Website usage patterns and interaction data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide diagnostic pathology services and deliver test results
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Account Management: To create and manage user accounts for our portals
• Business Operations: To improve our services, develop new features, and conduct research
• Compliance: To comply with legal obligations, including healthcare regulations
• Security: To detect, prevent, and address technical issues and security threats
• Marketing: To send promotional materials (with your consent) about our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, data hosting, and analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Healthcare-Related Disclosures

We may share PHI as permitted or required by HIPAA, including for treatment, payment, healthcare operations, and as otherwise described in our HIPAA Notice.

4.3 Legal Requirements

We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and audits
• Employee training on data protection and privacy
• Physical security measures at our facilities

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Medical records and PHI are retained in accordance with applicable state and federal healthcare record retention requirements.

8. Your Rights and Choices

You have certain rights regarding your information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• HIPAA Rights: For PHI, additional rights are available under HIPAA as described in our Notice of Privacy Practices

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). However, HIPAA-covered medical information and clinical laboratory services are exempt from certain CCPA provisions. Please contact us for more information about your California privacy rights.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: